- Joined
- Jun 28, 2020
- Messages
- 454
- Reaction score
- 298
Hello all,
As you may have noticed the network is currently offline, I'm going to do my best to explain why, and give an estimate on when it will be back.
At ~10pm PST May 15th, our main dedicated server malfunctioned and started reporting that its resources were depleted, despite having an abundance of free memory, cores, and storage. I have only had this happen three times in the past, and in my experience it requires a full restart of the dedicated server.
The issue there is that I'm out of town on vacation for the week, and I can't login to the server remotely to restart it since we have lots of security in place.
When I get home I'm doing to do a deep dive into the server logs to try and discover what potentially caused the incident, because it is a big deal.
With that being said, the network will stay down until at least May 22nd/23rd, when I am home and able to diagnose and mitigate the issues properly.
The forums seem to be thankfully be unaffected by the server issues.
Thank you for your patience, and my apologies that this can't be fixed sooner.
As you may have noticed the network is currently offline, I'm going to do my best to explain why, and give an estimate on when it will be back.
At ~10pm PST May 15th, our main dedicated server malfunctioned and started reporting that its resources were depleted, despite having an abundance of free memory, cores, and storage. I have only had this happen three times in the past, and in my experience it requires a full restart of the dedicated server.
The issue there is that I'm out of town on vacation for the week, and I can't login to the server remotely to restart it since we have lots of security in place.
When I get home I'm doing to do a deep dive into the server logs to try and discover what potentially caused the incident, because it is a big deal.
With that being said, the network will stay down until at least May 22nd/23rd, when I am home and able to diagnose and mitigate the issues properly.
The forums seem to be thankfully be unaffected by the server issues.
Thank you for your patience, and my apologies that this can't be fixed sooner.